Privacy Notice
Introduction
Parkers Solicitors Limited is committed to protecting and respecting your privacy. This notice explains how we collect, use and protect your personal data and how we comply with our obligations under applicable data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following information:
- Personal identification information (including your name, address, email address and telephone number);
- Information and documentation relating to legal matters on which we are instructed;
- Financial information required for billing, payment and anti-money laundering purposes;
- Website usage information collected through cookies and similar technologies.
In the course of providing legal services, we may also process special category personal data, including information relating to physical or mental health, criminal allegations, proceedings or convictions where this is necessary for the provision of legal services, compliance with legal or regulatory obligations, the establishment, exercise or defence of legal claims, where you have provided explicit consent or as otherwise permitted by law.
How We Use Your Information
We may use your personal data to:
- Provide legal advice and legal services;
- Manage our relationship with you and communicate with you regarding your matter;
- Verify your identity and comply with legal, regulatory and professional obligations;
- Prevent and detect fraud, money laundering and other criminal activity;
- Administer billing, payments and accounts;
- Improve our services and website experience.
Our use of personal data is subject to our professional obligations of confidentiality and applicable data protection legislation.
Data Security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, loss or destruction.
These measures include access controls, encryption where appropriate, secure storage arrangements and regular review of our information security procedures.
Your Rights
Under data protection legislation, you have a number of rights in relation to your personal data, including:
- The right to access personal data held about you;
- The right to request rectification of inaccurate or incomplete personal data;
- The right to request erasure of personal data in certain circumstances;
- The right to request restriction of processing in certain circumstances;
- The right to data portability, where applicable; and
- The right to object to processing in certain circumstances.
You may also request information about how your personal data is being processed by making a Data Subject Access Request.
If you have concerns regarding the way your personal information is being used, please refer to our Complaints Procedure in the first instance.
If we are unable to resolve your concerns to your satisfaction, you may have the right to make a complaint to the Information Commission (ICO).
Further information regarding the ICO and your information rights is available atwww.ico.org.uk.
Information regarding how to make a complaint to the ICO can be found at:
https://ico.org.uk/make-a-complaint/data-protection-complaints/
Retention of Personal Data
We will retain personal data only for as long as is reasonably necessary for the purposes for which it was collected, including compliance with legal, regulatory, accounting and professional obligations.
The retention period may vary depending upon the nature of the legal services provided and any applicable regulatory requirements.
Contact Information
If you have any questions regarding this Privacy Notice, wish to exercise your data protection rights or have concerns regarding the processing of your personal data, please contact us using the contact details published on our website.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Any revisions will be published on this website.